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Jelly AI

Privacy Policy

Effective October 13, 2026

Jelly Drops LLC is a Delaware limited liability company. Registered office: 9 E. Loockerman Street, Suite 311, Dover, Kent County, Delaware 19901; registered agent: Allstate Corporate Services Corp.

1. Who we are and what this policy covers

This policy explains how Jelly Drops LLC (“we”) collects, uses and shares information when you use our devices, apps, websites and related services, and the choices you have. It does not cover third-party platforms you connect, which have their own privacy policies.

2. Information we collect

(1) Information you give us: name, phone number, email, business name, industry, and what you write in forms and messages. (2) Account and billing information: your sign-in details, plan, usage credit and order history. Card payments, when available, are handled by a payment processor; we do not store full card numbers. (3) Business content: products, services, materials and media you upload or let the device capture for you. (4) Data from platforms you connect, within the access you grant: performance of your posts, and comments and messages your accounts receive. (5) Device and log information: device identifiers, status, errors and usage logs, used to keep the service working and secure.

3. How we use information

We use information to provide the service you ask for: generating content for your business, publishing and replying as you instruct, producing your reports, running and supporting your device, billing, answering your enquiries, keeping the service secure, and meeting legal obligations. We do not sell your personal information, and we do not use your business content to advertise to others.

4. Information about your customers

When the service handles comments and messages for you, it processes information about the people who sent them, such as account names and message text. We process that information on your behalf and under your instructions, only to deliver the service to you, and delete or return it when our relationship ends as agreed. You are responsible for having a lawful basis to collect that information and for giving any notices the law or the platform requires.

5. Service providers and sharing

To deliver AI features we send the minimum necessary content to AI model providers that generate text, images, video and speech for us. These currently include providers based in the United States and in China. We also use hosting and storage providers. Providers may use the data only to perform services for us. We share information otherwise only with your consent, when required by law or legal process, to protect rights and safety, or as part of a merger or acquisition subject to this policy.

6. Where information is stored

Our primary servers are in the United States. At present, some data — including media files uploaded from devices — is stored on servers in Hong Kong and mainland China, and some AI processing is performed by providers in China. We are working to move this storage to the United States and will update this section when that is done.

7. Retention

We keep information only as long as needed for the purposes above. Business content and generation records are kept while your account is active and deleted or de-identified after you close it or ask us to delete them, unless we must keep them longer to meet legal, tax or accounting obligations or to resolve disputes. Logs are kept for a limited period for security and troubleshooting.

8. Security

We use technical and organisational safeguards such as encryption in transit, least-privilege access and audit logs. No method of transmission or storage is completely secure. If a security incident affects your personal information, we will notify you and the authorities where the law requires.

9. Your choices and rights

You can access and update your account information in the app or by contacting us. You can ask us to give you a copy of, correct or delete your personal information, and you can disconnect platforms at any time. Depending on the state you live in, you may have additional rights under state privacy laws; we will honour requests as those laws require and will not discriminate against you for making them. We may need to verify your identity before acting on a request.

10. Children

The service is meant for businesses and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

11. Cookies, local storage and analytics

This website uses local storage for basic functions such as remembering your theme and language; that data stays in your browser. It also uses Umami, an open-source analytics tool we host ourselves on our US server, to count aggregate usage: page path, referrer, device type, browser language and which kind of button was clicked. It sets no cookies, collects no names, phone numbers or email addresses, and does not track you across sites. You can block it with your browser’s privacy settings or an extension; the site works the same either way.

12. Changes and contact

We may update this policy when the law or our practices change. Updates are published on this page with a new version label, and material changes will be highlighted. For questions or requests about your personal information, email privacy@jellydropsllc.com. Postal address: Jelly Drops LLC, c/o Allstate Corporate Services Corp., 9 E. Loockerman Street, Suite 311, Dover, DE 19901.